This Privacy Policy explains how GV999 collects, uses, stores, shares and protects your personal data when you use our platform. We encourage you to read it carefully before registering an Account.
Last updated: January 2026 | Applies to all users including Pakistani residents
1.1 GV999 ("we", "us", "our") operates the online sports betting and live casino platform accessible at https://gv999.cam (the "Platform"). This Privacy Policy ("Policy") sets out our practices with respect to the collection, use, storage, disclosure and protection of personal data relating to users of the Platform ("Users" or "you").
1.2 This Policy applies to all personal data collected by GV999 in connection with your use of the Platform, whether you are a registered User or a visitor browsing the Platform without an Account.
1.3 By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must cease using the Platform immediately.
1.4 This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, all of which form part of your agreement with GV999.
1.5 GV999 is an English-language platform serving Pakistani users. This Policy is written in English and the English version shall prevail in the event of any inconsistency with any translated summary or communication.
For the purposes of this Policy, the following definitions apply:
3.1 GV999 collects Personal Data across several categories depending on your level of interaction with the Platform. The categories of data we collect are set out below.
4.1 Directly from You. The majority of Personal Data we hold is provided directly by you during Account registration, KYC verification, deposit and withdrawal processes, customer support interactions and participation in promotions.
4.2 Automatically via Technical Means. When you access the Platform, certain technical data is collected automatically via server logs, cookies and similar tracking technologies. This includes IP address, device information and session data. See Section 11 (Cookies & Tracking) for further details.
4.3 From Third-Party Verification Providers. When you complete KYC verification, GV999 may use third-party identity verification service providers to cross-reference the documentation you provide. These providers process data on our behalf in accordance with our instructions and applicable data protection requirements.
4.4 From Payment Processing Partners. When you make a deposit or withdrawal, transaction-level data (excluding sensitive payment credentials) may be received from our payment processing partners to confirm transaction status.
5.1 GV999 processes Personal Data only for specific, legitimate purposes. The table below sets out the primary purposes for which we process your data and the categories of data involved.
| Purpose of Processing | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, technical data | Contractual necessity |
| Identity verification (KYC) | KYC data, registration data | Legal obligation / contractual necessity |
| Processing deposits and withdrawals | Financial data, registration data | Contractual necessity |
| Operating betting and casino services | Registration data, financial data, technical data | Contractual necessity |
| Responsible gambling monitoring and tools | Responsible gambling data, financial data | Legal obligation / legitimate interest |
| Anti-fraud and security monitoring | Technical data, financial data, KYC data | Legitimate interest / legal obligation |
| Customer support communications | Communications data, registration data | Contractual necessity / legitimate interest |
| Marketing communications (where consented) | Registration data, communications data | Consent |
| Platform analytics and improvement | Technical data (anonymised/aggregated) | Legitimate interest |
| Regulatory and legal compliance | All relevant categories | Legal obligation |
5.2 GV999 does not use your Personal Data for purposes incompatible with those stated above without first obtaining your explicit consent or establishing a new legitimate legal basis.
6.1 GV999 processes Personal Data on the following legal bases:
7.1 GV999 does not sell, rent or trade your Personal Data to any third party for commercial purposes. We share Personal Data only in the limited circumstances described in this section.
7.2 Service Providers (Data Processors). We engage carefully selected third-party service providers who process data on our behalf and under our instructions. These include:
7.3 All Data Processors engaged by GV999 are bound by data processing agreements that require them to process data only for authorised purposes, maintain appropriate security standards and not disclose data to further third parties without our authorisation.
7.4 Regulatory and Legal Disclosure. GV999 may disclose Personal Data to competent authorities, regulators or law enforcement agencies where required to do so by applicable law, court order or regulatory requirement. This includes disclosure required by the licensing jurisdiction in which GV999 operates.
7.5 Business Transfers. In the event of a merger, acquisition, restructuring or sale of all or part of GV999's business assets, Personal Data held by GV999 may be transferred to the acquiring entity, subject to equivalent data protection obligations.
7.6 Payment Method References. When you use familiar Pakistani payment channels — such as Easypaisa, JazzCash, Raast, or bank transfers via HBL, UBL, Meezan Bank or Bank Alfalah — transaction data necessary to process your deposit or withdrawal may be shared with the relevant payment processor. GV999 does not claim that any of these providers endorses or facilitates gambling transactions on our behalf.
8.1 GV999 is an internationally operated platform. Your Personal Data may be transferred to and stored in countries other than Pakistan, including the jurisdiction in which GV999 is incorporated and licensed, and countries where our service providers operate their infrastructure.
8.2 Where Personal Data is transferred internationally, GV999 ensures that appropriate safeguards are in place to protect the data, including contractual data protection clauses, adequacy assessments and compliance with the data protection requirements of the applicable licensing jurisdiction.
8.3 By using the Platform, you acknowledge and consent to the international transfer of your Personal Data as described in this section.
9.1 GV999 retains Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve disputes and enforce agreements.
9.2 The general retention periods applicable to the main categories of data are as follows:
9.3 Where retention beyond these periods is required by a specific legal obligation, court order or ongoing investigation, GV999 will retain the relevant data for the duration of that requirement.
9.4 Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in a manner that prevents reconstruction.
10.1 Subject to applicable law and any overriding legitimate interests or legal obligations, you have the following rights with respect to your Personal Data held by GV999.
You have the right to request a copy of the Personal Data we hold about you. Requests will be responded to within the timeframe required by applicable law.
You have the right to request correction of any inaccurate or incomplete Personal Data we hold. You can update basic account details directly via your Account settings.
You may request deletion of your Personal Data where it is no longer necessary for the original purpose, subject to overriding legal or regulatory retention obligations.
You may request that we restrict processing of your data in certain circumstances, for example while the accuracy of data is disputed or while an objection to processing is assessed.
Where processing is based on consent or contract and carried out by automated means, you may request a machine-readable copy of your data for transfer to another service provider.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time by contacting us. Withdrawal does not affect prior lawful processing.
10.2 To exercise any of the above rights, please contact our support team at [email protected]. GV999 will respond to all verified rights requests within the period required by applicable law. We may require identity verification before processing your request.
10.3 Where a rights request is refused, GV999 will provide written reasons for the refusal and information about any available remedies.
11.1 GV999 uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device that help us operate the Platform, remember your preferences and analyse usage patterns.
11.2 Types of Cookies We Use:
11.3 You can manage or disable non-essential cookies via your browser settings. Please note that disabling cookies may affect your ability to use certain Platform features.
12.1 GV999 implements industry-standard technical and organisational security measures to protect your Personal Data from unauthorised access, disclosure, alteration or destruction. These measures include:
12.2 While GV999 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials. If you believe your Account has been compromised, contact us immediately at [email protected].
12.3 In the event of a data breach that is likely to result in a high risk to your rights and freedoms, GV999 will notify affected Users in accordance with the notification requirements of the applicable licensing jurisdiction.
13.1 The GV999 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect Personal Data from individuals under the minimum age requirement.
13.2 If GV999 becomes aware that Personal Data has been collected from a minor, such data will be deleted promptly and the associated Account closed in accordance with our Responsible Gambling Policy.
13.3 If you believe that a minor has registered an Account on the Platform, please contact us immediately at [email protected].
14.1 GV999 is an English-language platform built specifically for Pakistani users in cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Pakistani users' Personal Data is processed in accordance with this Policy and the laws of the jurisdiction in which GV999 is licensed.
14.2 Pakistan does not currently have a comprehensive standalone data protection law equivalent to international frameworks such as the EU General Data Protection Regulation (GDPR). GV999 applies the data protection standards of its licensing jurisdiction, which may in certain respects provide broader or narrower protections than those available under Pakistani law.
14.3 GV999 does not share Personal Data with Pakistani government agencies, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any Pakistani financial institution except where legally compelled to do so by a valid court order or legal process from a competent authority with applicable jurisdiction over GV999.
14.4 References to payment methods familiar to Pakistani users — including Easypaisa, JazzCash, Raast, and bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah — appear on the Platform as contextual references to methods users may be familiar with. GV999 does not claim that these providers have approved, endorsed or consented to the processing of their users' data in connection with gambling activity.
15.1 GV999 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be posted on this page with an updated "Last Updated" date. Where changes are significant, we will endeavour to notify registered Users by email or via a Platform notification.
15.2 Your continued use of the Platform following the posting of an updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may request Account closure.
15.3 We recommend reviewing this Policy periodically to stay informed of how we manage your data. The current version of this Policy supersedes all previous versions.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact GV999 using the details below:
GV999 Data & Privacy Team
Email: [email protected]
Subject line for data requests: "Personal Data Request – [Your Username]"
Support Languages: English (primary), Urdu (on request)
Availability: 24 hours a day, 7 days a week
For general platform questions, please visit our FAQ page. For the full terms governing your use of GV999, please read our Terms & Conditions.
A plain-English summary of our key privacy commitments. This summary does not replace the full Privacy Policy above — please read the complete document for the authoritative version.
GV999 does not sell, rent or trade your personal information to any third party for commercial purposes. Your data is processed only for the operational and legal purposes described in this Policy.
All data transmitted to and from the Platform is protected by TLS encryption. Sensitive data at rest is encrypted. We operate two-factor authentication options and role-based staff access controls.
You have the right to access, correct, delete, port and restrict processing of your personal data. Withdraw marketing consent at any time. Contact us at [email protected] to exercise any of these rights.
We keep data only as long as necessary. Account and KYC data is retained for a minimum of five years after Account closure to meet AML and licensing obligations. Technical data is generally retained for up to twelve months.
This entire Policy is written in plain, professional English — designed to be read and understood by Pakistani users, not skimmed past. No legal jargon without explanation; no important clauses buried in footnotes.
Data is shared with third parties only where strictly necessary — KYC providers, payment processors and legal authorities. All third-party processors are bound by contractual data protection obligations. Full details are in Section 7.
This Privacy Policy works alongside our Terms & Conditions and Responsible Gambling guidelines. Together, they form the full framework governing your use of GV999. We recommend reading all three.